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Ballers Sports Club Privacy Policy

Last Updated: 31st January 2026

Ballers Sports Club is committed to protecting and respecting your privacy.

This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

By using our website, you are agreeing to be bound by this policy. We may change this policy from time to time.

If you have any questions regarding this policy and our privacy practices, please contact us by:

GDPR Compliance

All personal data provided by you through our website is held by Ballers Sports Club in accordance with the General Data Protection Regulation (GDPR) 2018 and the Data Protection Act 2018.

We are committed to ensuring that your personal information is:

  • Processed lawfully, fairly, and transparently.

  • Collected only for legitimate purposes and not further processed in a way incompatible with those purposes.

  • Adequate, relevant, and limited to what is necessary.

  • Accurate and up to date.

  • Kept in a form that permits identification of individuals for no longer than necessary.

  • Processed securely to protect against unauthorized or unlawful processing, accidental loss, destruction, or damage.
     

How We Collect Information

We obtain information about you when you use our website to enquire about or purchase our products and services, for example:

  • Registering your child for a Ballers Sports Club trial class or regular class via our booking system.

  • Making an enquiry via our contact form.

  • Purchasing products from our online shop.
     

What Information We Collect

The personal information we collect may include:

  • Your name, address, and email address.

  • Your child’s name and date of birth.

  • IP address and browsing activity on our website.

  • Payment details are not stored by us but by our third-party payment processors.
     

How We Use Your Information

We may use your information to:

  • Process class, camp, or club bookings.

  • Process online shop orders.

  • Manage staff vacancy enquiries.

  • Fulfill contractual obligations.

  • Send communications you have opted into, including updates, offers, and campaigns.

Your data will be removed from our systems 12 months after your child stops attending classes or no bookings/payments are pending, unless you have opted into communications. Online shop account information will remain unless you close your account.
 

Your Rights Under GDPR

You have the following rights under GDPR:

1. Right to Access: Request a copy of your personal data. A fee may apply for detailed requests.

2. Right to Rectification: Update or correct inaccurate information via our website or by contacting us.

3. Right to Erasure: In certain circumstances, request deletion of your personal data (e.g., if processing is no longer necessary, or for marketing purposes).

4. Right to Restrict Processing: Request restriction in specific situations, e.g., contesting accuracy, unlawful processing, or objections.

5. Right to Object: Object to processing based on legitimate interests or direct marketing purposes.

6. Right to Data Portability: Receive your data in a structured, machine-readable format where applicable.

7. Right to Withdraw Consent: Withdraw consent at any time without affecting prior lawful processing.

8. Right to Lodge a Complaint: File a complaint with a data protection supervisory authority in your EU member state.

To exercise any rights, contact us at info@ballerssportsclub.co.uk or by post at our address above.
 

Sharing Your Information

  • We do not sell or rent your data.

  • Third-party service providers may process data on our behalf (e.g., Wix, Mailchimp, FireText).

  • Selected third-party product providers may use your information to fulfill contracts.

  • Your data may be transferred in cases of business sale, legal obligation, or fraud prevention.
     

Security Measures

  • Sensitive information (e.g., payment details) is encrypted.

  • Non-sensitive information is transmitted over the Internet at your own risk.

  • You are responsible for maintaining the confidentiality of passwords for website accounts.
     

Profiling

We may analyze personal data to:

  • Create profiles for relevant communications.

  • Reduce fraud and credit risk.

  • Share limited information with credit reference agencies.
     

Links to Other Websites

Our website may link to third-party sites. We are not responsible for their privacy policies and recommend reviewing them independently.
 

Children Aged 16 or Under

Children must obtain parental/guardian consent before providing personal information.
 

International Transfers

Your personal data may be transferred outside the EU. We ensure appropriate safeguards are in place to protect your privacy.
 

Review of This Policy

This privacy policy is regularly reviewed. Last updated: 31st January 2026.

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